Fujian Haosj Electronic Science And Technology Co.,Ltd. adheres to the service philosophy of "integrity, quality, and efficiency". We will continue to strive for excellence, with integrity as the foundation, to bring you the best quality service.

1、 All products sold by our company have a warranty period of two years, except for malfunctions or damages caused by human factors or uncontrollable natural phenomena. For products that have exceeded the warranty period, the service channels will always be open and the products will be maintained for life.

2、 Users can consult technical issues through after-sales telephone and obtain clear solutions. After sales service hotline: 0591-83783829

3、 Service response time

Telephone support: Technical support and service hours are from 8:30 to 17:30, Monday to Friday; During holidays, rest days, or after work hours, users can contact our 24-hour service hotline at 13600811198 through their mobile phones to get in touch with our staff.

On site support: For problems that cannot be solved by phone, we send engineers to the site to solve them for users. The specific response time is as follows: for users within the "service area", the on-site response time is within 4 hours; For users outside the service area, the on-site response time is within 24 hours. The so-called "within the service area" refers to the location where the user has our company's branch or business partners, while "outside the service area" refers to the location where the user does not have our company's technical support and after-sales service personnel.

4、 Continuously understanding user feedback and using it as an important source to improve product performance and enhance product quality. Wherever the product is installed, the feedback on after-sales service information follows.

5、 Establish an after-sales service network, regularly contact users, continuously guide them on proper maintenance and use of equipment, and prevent malfunctions from occurring.